Privacy policy

This Privacy Policy applies to the services offered by Complying Development Certifiers ("").

We respect and protect the privacy of our users. This privacy policy tells you how we collect and use information.

1. Personal information:

We are committed to safeguarding your personal privacy. We recognise that individuals have a right to control how their personal information is collected and used. Providing personal information is an act of trust and it is taken seriously. Unless given consent to do otherwise, we will only collect and use personal information as set out below.

2. Collecting personal information:

We will not collect any personal information about an individual without their consent. The only personal information collected is that which has been provided voluntarily by completing and submitting our online forms.

3. Cookies and Google Analytics:

To improve your experience on our website, we may use 'cookies'. Cookies are an industry standard and most major websites use them. A cookie is a small text file that our site may place on your computer as a tool to remember your preferences. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transmits website traffic data to Google servers in the United States. Google Analytics does not identify individual users or associate your IP address with any other data held by Google. We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

By using this website, you consent to the processing of data about you by Google in the manner described in Google's Privacy Policy- external site and for the purposes set out above. You can opt out of Google Analytics if you disable or refuse the cookie, disable JavaScript, or use the opt-out service provided by Google- external site. also uses interfaces with social media sites such as Facebook, LinkedIn, Twitter and others. If you choose to "like" or "share" information from this website through these services, you should review the privacy policy of that service. If you are a member of a social media site, the interfaces may allow the social media site to connect your visits to this site with other Personal Information

4. Using and disclosing your personal information:

Personal Information will be primarily be used to process your request and/or respond to your query.

We do not share your personal information with any third parties or government agencies, other than in circumstances such as unlawful activity or serious threats to health and safety.

5. Contact by Complying Development Certifiers:

We may contact individuals using the information which was provided in our online forms in order to provide information that may be of interest, that relates to the request/query that was made via the online form.

Subscribers may be contacted from time to time with newsletters, or other information that may be of interest, and may request to unsubscribe at any time by emailing us at

6. Individual's right of access:

Individuals have the right to review the information that may be recorded on our database. Information may be reviewed by contacting us via email:

7. The Company and links to other web sites:

Our website may contain links to other websites. Please be aware that we are not responsible for the privacy practices of such other sites. When you go to other websites from here, we advise you to be aware and read their privacy policy.

8. Problems or queries:

Queries relating to the Privacy Policy, or any problems or complaints may be directed